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FAQs

Frequently Asked Questions

Sales Questions

We would be happy to provide you with a quote. Please contact our team HERE or email us at info@brasco.com with the specifications and/or product drawing and a sales representative will be in touch with you shortly.

Brasco products are manufactured to order based on the customer’s specific requirements, color choices, and material choices. We do not stock any products.

Brasco uses third party contract carriers for all shipments throughout the continental United States and Canada. For international shipments, Brasco can ship the crate(s) to a port within the continental United States of the customer’s choice and the customer will need to arrange for offloading and freight from the port to its final destination.

For international shipments, the customer is required to have a customs broker set up at least two weeks prior to the shipment date. All duties, taxes, tariffs are the responsibility of the customer.

Yes, Brasco is an industry leader in solar lighting applications for bus stops. We offer solar lighting options for all of our shelter lines. We also offer unique solar solutions like the SolStop, retrofitting existing shelters with solar lighting packages, and solar device charging options.

An Ad Shelter is a bus shelter with a designated location for advertisement. Brasco offers a two-sided advertising display for all shelter models. Click HERE for additional information. If you have specific requirements for your project, please reach out to our dedicated sales team at info@brasco.com to learn how Brasco can help you.

Yes, Brasco offers an A/C powered 1500 Watt Quartz Tube Heater which is available on limited shelter models. Contact our dedicated sales team at info@brasco.com for a quote.

Brasco offers both solar lighting and A/C powered lighting solutions. Depending on your shelter model and power preference, our team will recommend a specific lighting solution. You can view our shelter lighting options HERE. To reach out to a dedicated team member about your shelter lighting project, please email info@brasco.com or call 313-393-0393 extension 203.

Yes, our sales and design teams are happy to work with architects and other designers to come up with the best shelter solutions for our customers. To collaborate with our team, please reach out to info@brasco.com or call 313-393-0393 ext. 203.

On each shelter webpage you will find photo examples of completed shelter projects. Please also check out our Project Showcase for special completed shelter projects.

Yes! We would be happy to help provide you with the replacement parts for your damaged shelter. To help with this process, please try to have information about the shelter model, shelter size, original purchaser, order number if available, and location so our team can provide accurate replacement parts. Providing photographs of the damaged shelter is helpful for our team to determine what parts are needed.

Prices vary based on factors such as shelter model, material choices, customization, quantity, and shipping location. Please request a quote from our sales team for accurate pricing.

Certainly! Our shelters offer the flexibility to incorporate a diverse range of benches and accessories, enhancing both functionality and passenger comfort. This adaptability empowers you to create an all-encompassing and welcoming transit space. Notably, our Eclipse Series Shelter and related models, including the Eclipse Bench, Eclipse Lean Rail, Eclipse LED Light, and Eclipse Trash Receptacle, come with complementary benches and accessories to amplify your transit stop setup.

To explore further, you can find our bench options HERE, trash receptacle options HERE, bike racks HERE, leaning rails HERE, wayfinding displays HERE, and advertising displays HERE. These selections cater to a spectrum of needs, ensuring you have the ideal tools to create a seamless and appealing transit experience.

Absolutely, we're here to help you make the best decision for your project! Our expert team at Brasco is dedicated to guiding you through the process of selecting the perfect shelter that aligns with your specific requirements and goals. Get in touch with our team by emailing info@brasco.com or by calling 313-393-0393 ext. 203.

How can we help you?

Your project is one-of-a-kind, but it's likely the challenges you're facing are not.
Take a moment to tell us about your project, pain points, or aspirations - we're here to help.